Job TitleResponsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values.Ability to apply a consultative approach to educate medical professionals and patients and families about hospice services; meeting customer, patient & family needs by providing end of life care solutions to improve timely access to care.Expectations/Requirements:Minimum three years of experience in direct customer service or healthcare industryExcellent presentation, negotiation and relationship-building skillsParticipate in competitive team environment that involved individual accountability and teamworkAble to demonstrate examples on critical thinking and create solutionsPast military service a plusExperience with volunteer organization a plusEvidence of exceeding goals or expectations with a project or previous jobStrong customer service, sense of urgency and problem solving skillsTime management and organizational skillsAbility to collaborate with a team to support territory, to build relationships, and educate to generate access to hospice care by building long term business partnershipsStrong interpersonal skills within all levels of an organizationExcellent oral and written communication skillAbility to work outside of normal business hours (8-5), evenings and weekends as needed.Ability to learn and apply a CRM tool and proficiency in Outlook, Word, Excel—PowerPoint, iOS devicesAbility to develop clinical knowledge base to support effective care transitions to VITAS for hospice eligible patientsIntegrity and patient/ customer focus: ethical, moral conduct, customer servicesReliable transportationEducation:High school Diploma required or equivalent. Associate or bachelor's degree preferred.Physical Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.11731 Mills Dr, Miami, FL, 33183, US