SpaceX is seeking a Starlink Communications Manager (Customer Knowledge) to own Help Center content and Shop copy, ensuring accuracy and usefulness. You will set the publishing roadmap, modernize workflows, and scrub content to align with live hardware, plans, and install data.
You will partner with insights, localization, and CX teams, using analytics to improve visits, time on page, and conversion, while leading content lifecycle from draft to retirements.
#J-18808-LjbffrHead of Customer Knowledge Communications in hawthorne at Unknown Company
This position is listed as full time and onsite.