We are looking for a Head of Community who will lead UGLYCASH's online and in-person communities and support functions.
What you'll be doing:
- Working full time in San Francisco (relocation support provided)
- Manage and grow UGLYCASH's cross‑platform online communities (e.g. X, Reddit, WhatsApp, Discord)
- Create, curate and produce community content (live streams, online resources, social posts)
- Scale community support and moderation infrastructure (CRM, support ticketing systems)
- Coordinate and run in‑person community events and meetups
- Collect and synthesize community feedback to influence product development
- Serve as a public ambassador and figurehead for UGLYCASH
Requirements
- Located in the United States and willing to move to San Francisco after hire (relocation support provided)
- 3+ years of relevant experience in technology and crypto
- Experience leading and growing a community
- Experience scaling and operationalizing customer‑success systems
- Operational experience in a crypto startup or project
- Experience managing and growing a team
- Very active on social media with an existing following
- Deep connectivity and understanding of the crypto ecosystem
- Great communicator, comfortable speaking in public and hosting live events
- Exceptional detail‑oriented operational, project management and organizational skills
- A relentless, growth‑oriented self‑starter
Benefits
- Competitive compensation plan that includes cash and a potential token grant
- Comprehensive medical, dental and vision insurance plans
- Nomadic/remote work opportunities (up to two months a year)
- Paid time off (three weeks of vacation, sick days, company holidays and bonus anniversary days)
- Paid parental and bereavement leave (including maternity, paternity and adoption leave)
Head of Community (San Francisco) in miami at Unknown Company
This position is listed as full time and able to be worked remotely.