East West Bank is seeking a Director of Customer Service Center to lead the enterprise CSC operations and drive exceptional customer and branch service experience. The role partners with Retail Banking, Branch Operations, Deposit Operations, and Compliance to enhance service delivery and strengthen controls.
Reporting to the Managing Director, Head of Banking Operations, the candidate will oversee KPI reporting, workforce development, and continuous improvement initiatives in a regulated
#J-18808-LjbffrHead of Banking Customer Service Center Operations in el monte at Unknown Company
This position is listed as full time and onsite.