Group General Manager

GROUP GENERAL MANAGER

At Sea | $6,000 - $8,000 USD per Month

POSITION OVERVIEW

We are searching for an accomplished and hands-on Group General Manager to provide senior oversight across two luxury river cruise vessels, with a soft opening announced for November. This is a strategic yet deeply operational role for an experienced General Manager who leads from the ground up, with a strong presence on board and a genuine passion for hospitality. The ideal candidate brings a proven track record in multi-property or multi-vessel leadership, a sharp eye for guest experience, and the expertise to drive training, development, and operational excellence across both vessels. Cruise ship experience is not required.

The fleet caters primarily to the U.S. and Mexican markets, with high season spanning six months of the year. Rotations are available on a 6 or 9-month basis.

KEY RESPONSIBILITIES

• Provide executive oversight across two luxury river cruise vessels, ensuring consistent operational standards and guest experienceacross both
• Take a hands-on, on-the-ground approach to leadership, actively engaging with teams and guests aboard the vessels
• Drive training and development programs across all departments, elevating team performance and service delivery
• Oversee menu development and food and beverage programming in collaboration with culinary leadership
• Gather and act on guest feedback to continuously refine the on-board experience and uphold the highest hospitality standards
• Support and mentor the individual vessel General Managers, providing guidance, accountability, and strategic direction
• Collaborate with ownership on operational planning, pre-opening strategy, and the long-term guest experience vision
• Ensure full compliance with safety, health, and operational regulations across both vessels

QUALIFICATIONS

• Experienced General Manager with a strong and proven track record in luxury hospitality; multi-property or multi-unit leadershipexperience is highly desirable
• Hands-on leadership style with a genuine on-the-ground presence and the ability to inspire teams at all levels
• Strong background in training, team development, and building a culture of service excellence
• Experience in menu development and food and beverage operations is a strong advantage
• Natural ability to engage with guests, gather meaningful feedback, and translate insights into operational improvements
• Cruise ship or maritime experience is not required; adaptability and openness to an at-sea environment are essential
• Genuine passion for hospitality and an entrepreneurial mindset suited to a pre-opening environment
• English fluency is required; Spanish language skills are a strong advantage

WHAT'S OFFERED

• Salary: $6,000 to $8,000 USD per month
• Rotation contract available on a 6 or 9-month basis
• Soft opening announced for November