GME Program SpecialistWith oversight from the Program Director, the GME Program Specialist will provide administrative support to the Residency or Fellowship Program Director, Associate Program Directors, GME administration, faculty and residents as needed. The Program Specialist will continually assess and direct the day to day operations of the program including managing databases and required reporting, communication with faculty, residents and fellows, other Wright Center departments and external partners.This position reports to the Director of Education GME/GME Administration and the Program Director.While living and demonstrating our Core Values, the GME Program Specialist will:Provide administrative supervision and support to residents and fellows. Establishes relationships with clinical training sites and internal departments and acts as a liaison regarding resident issues, requirements for rotations, orientation and Program Letters of Agreement.Interpret and apply ACGME and other accrediting body policies as well as those of the clinical site and Wright Center policies to ensure compliance and support accreditationTrack, report and ensure compliance with programmatic procedures and licensing requirements, moonlighting (where permitted) annual & monthly required performance metrics and manages annual resident contracts and annual re-credentialing of traineesSupport the Program Director by documenting and reporting on aspects of the residency or fellowship training, inclusive of maintenance of a current schedule fulfilling all contractual requirements for FTEs, ensuring completion of formative and summative evaluations, goals and objectives, didactic conferences, procedure certification / procedures consult modules, duty hours monitoring, portfolio / scholarly activity FAC and remediation efforts, patient logs as needed, chart audits as needed, and training verificationAssist in data collection and synthesis for ACGME Annual Program Review, ACGME Internal Review, ACGME Resident Surveys, Online National Educational Surveys, ACGME WebADS, semi-annual ACGME Milestones data submissions, and GME Track program surveysSchedule and manage trainee exams including ordering materials, arranging test day logistics and proctoring examsOverall management and facilitation of Evaluation process for trainees across all programs including:Generate formative and summative evaluations, including direct observation toolsTrack evaluation completionScheduling and preparation of summative evaluation meetingsWork with Program Directors/Associate Program Directors to ensure completion of all formative and summative evaluationsProvide faculty development on the MyEvaluations software and evaluations process for both volunteer and key clinical facultyOverall management of the MyEvaluations.com software system, including:System linkages between evaluations and scheduling softwareMilestones linkages inclusive of Curricular, Reporting and EPAsMaintain evaluations databases, including:Accuracy in email addresses for all MyEvaluations User AccountsSemi-annual Resident/Fellow clearancesEnsure patient evaluations are collected and tracked within MyEvaluationsCoordinate with MyEvaluations support for any errors or discrepancies found within the system as relates to any component of evaluationMaintain resident scheduling in AmIon in cooperation with scheduling committee (PD, APD, chiefs)Coordinate elective rotations for residents including contacting clinical site to arrange rotation and ensuring PLA is in placeParticipate in the planning of departmental events including orientation, graduation, conferences and lectures as well as other program-related meetings and eventsSupport development, coordination, creation and distribution of the Annual Program Calendar Maintain up-to-date listing of ACGME and internal program requirements for graduation and certificationCoordinate with Human Resources to effectively onboard all incoming residents and fellowsCoordinate Clinical Competency and Focused Assessment Committee meetings and others as needed and take minutes as neededTrack & collect evaluation components of HRSA Teaching Health Center grant as relates to the residency programAssist with documentation for faculty and resident trainingSupport the maintenance of database of post-graduation plans from graduates each academic year in 15-year incrementsAssist in the compilation of data for submission of IRIS FTE ReportsOther functions and responsibilities include:Ensure all phone calls are answered and/or redirected accordinglyTake direction from Program and Associate Program DirectorsUnderstand institutional policies and proceduresAssist in renewal support and J-1/H1-B Visa processing, as neededServe as a backup support for ERAS, MyEvaluations and Amion systemsParticipate in panel interviews during recruitmentParticipate in Accreditation efforts and Site Visits, as neededPerform other duties as assignedRequirements:Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer ToolBuy in and experience working in the EOS® model (strongly preferred)Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational prideHigh School Diploma or equivalent required; college preferredMinimum three (3) to five (5) years administrative experience preferably in a healthcare or education setting with continually increasing management and leadership responsibilitiesPrevious experience should include a minimum of one (1) year working in a customer service-oriented environmentFamiliarity with ACCME guidelinesMust be able to relate well to all levels of staffExcellent interpersonal, communication and public relations skills, including the ability to incorporate diplomacy, tact and professionalism in day-to-day activitiesStrong organizational and time management skills and attention to detailAble to maintain sensitive and confidential informationExcellent written and verbal communication skills (able to take meeting minutes)Working knowledge of software applications including Microsoft Word, Excel, and PowerPointWorking knowledge of ERAS, and other GME programs a plusAbility to make decisions independently or to escalate issues as neededSelf-directed work ethicAbility to work reliably in a high-volume, high-demand medical educational environmentAbility to work independently and with a teamWillingness and ability to work a flexible scheduleAbility to travel as neededProfessional appearance a must