Eliassen Group is seeking a Lead Support Analyst to oversee remote, global scheduling applications and drive ITIL-aligned incident, problem, and change management. You will lead a team of Application Support Analysts across regions, coordinate triage, mentor staff, and partner with IT and vendors to maintain reliability and enable continuous improvement.
In this contract role, you will handle on-call rotations, off-hours deployments, proactive monitoring, and executive reporting.
#J-18808-LjbffrGlobal Lead Support Analyst - Remote ITIL Lead in honolulu at Unknown Company
This position is listed as contract and able to be worked remotely.