Freshworks in the United States seeks a senior leader to drive customer experience transformation across Global Customer Services, partnering with the VP to shape a world-class vision for a ~500-person global team spanning Professional Services, Support, Customer Success, Education, Adoption, and Voice of the Customer.
This role serves as a scale function for the VP, aligning with Product and Engineering to drive in-product improvements, championing customer success strategies, and representing
#J-18808-LjbffrGlobal CX Transformation & Execution Leader in san mateo at Unknown Company
This position is listed as full time and onsite.