Job Summary
We are seeking a dedicated and experienced General Manager to oversee the daily operations of our establishment, ensuring exceptional customer service, inventory control, effective staff management, and compliance with operational standards.
Responsibilities
- Lead and manage daily store operations to ensure efficiency and productivity.
- Oversee inventory control processes, including ordering, receiving, and stock management.
- Develop and manage budgets to optimize financial performance while maintaining quality service.
- Ensure compliance with food safety regulations and maintain a clean and safe environment for staff and customers.
- Train, mentor, and develop staff to enhance their skills in customer service, food preparation, and overall operations.
- Address customer inquiries and complaints promptly to ensure satisfaction.
- Collaborate with upper management on strategic planning and operational improvements.
- Monitor sales performance and implement strategies to drive growth.
- Flexibly work both front‑of‑house and back‑of‑house positions as needed.
Skills
- Strong knowledge of inventory control practices and procedures.
- Proficient in budgeting and financial management within a retail or food service environment.
- Understanding of food safety standards and regulations applicable to the food industry.
- Experience in staff training and development, with a focus on enhancing team performance.
- Background in food service operations, including cooking or bartending experience is a plus.
- Excellent customer service skills with the ability to resolve conflicts effectively.
- Strong leadership abilities with a focus on team collaboration and motivation.
Job Type
Full-time
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location
In person
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