General Manager

Lead with Purpose ? Become a General Manager in K-12 Food Service!Are you ready to take the reins and drive impact in a school district?s food service program? As a General Manager, you?ll lead a dedicated team, oversee daily operations, and build strong relationships with district leaders ? all while ensuring students receive high-quality, nutritious meals. This is your opportunity to combine leadership, strategy, and service to make a real difference every day.

Position Summary

The General Manager is responsible for overseeing food service operations across a school district site or group of sites. This includes leadership of salaried and hourly teams, direct client communication, financial oversight, operational efficiency, and program growth. The role requires a strong balance of leadership, strategy, and hands‑on involvement in service and execution.

Key Responsibilities

• Manage salaried managers and hourly associates across multiple school sites


• Direct all aspects of account management and client relationships


• Train and develop Assistant Managers to support business expansion or new contracts


• Lead innovative efforts to increase student participation and support academic success


• Build and maintain strong relationships with district administrators and school boards


• Hire, train, evaluate, and support the development of all staff


• Oversee budget preparation and manage labor, food, and operational costs


• Ensure timely completion of required reports including inventory, production, and payroll


• Oversee food preparation and service in accordance with quality, safety, and sanitation standards


• Drive performance in sales, service, facility appearance, and cleanliness through staff training and development


• Follow all cash handling and reconciliation procedures


• Support daily service operations when needed to ensure smooth functioning


• Implement marketing and promotional activities to support program growth


• Fulfill additional duties as assigned

Qualifications

• High school diploma, GED, or relevant vocational training (Bachelor?s degree preferred)


• Minimum 5 years of experience in food service, with 2?3 years as a Food Service Director (K-12 experience preferred)


• Proficient in Microsoft Excel, Word, and Adobe Acrobat


• Experience with POS systems and online reporting tools preferred


• Strong leadership, organizational, and communication skills


• P&L accountability experience and strong cost control skills


• Must be able to pass a background check, fingerprinting, and MVR audit (driving required)


• Deep knowledge of food service trends, food safety, cost controls, and K-12 nutrition standards


• Ability to work independently and communicate effectively with executive leadership

Physical & Work Environment Requirements

• Ability to lift up to 50 pounds occasionally


• Regularly required to stand, walk, sit, and use hands


• Moderate noise level in the work environment


• Must be able to work a flexible schedule, including occasional extended weeks


• Requires driving and attendance at meetings or company events

Weare an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.