Front Office Receptionist

Front Office ReceptionistWe are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service while managing a high volume of phone calls and front-desk activity. The ideal candidate will be organized, courteous, and thrive in a fast-paced environment.Key Responsibilities:Greet visitors and clients warmly and professionally upon arrivalManage a high volume of incoming phone calls and route them appropriately using clear and professional phone etiquetteProvide exceptional customer service by answering questions, resolving concerns, and assisting visitors in person and over the phoneMaintain the reception area to ensure it is clean, welcoming, and organizedSchedule and confirm appointments and meetings as neededHandle general administrative tasks such as data entry, scanning, photocopying, and basic filingSupport and assist the Customer Service teamAssist with office coordination tasks to ensure smooth front office operationsSupport internal team members with administrative or clerical tasks as requestedRequirements:Proven experience in a receptionist, front desk, or customer service roleComfortable managing a high volume of phone traffic in a professional mannerStrong interpersonal and communication skills, both verbal and writtenProficiency with office equipment and basic software (e.g., Microsoft Office Suite, phone systems)Excellent organizational skills and attention to detailDependable, punctual, and able to handle tasks independentlyEducation and Experience:High School Diploma or GED RequiredAt least one year of directly related or closely related experienceWorking Conditions:Typical office environmentFrequent social interaction