Unknown Company

Front Office Leader: Guest Experience Director

detroit, mi • Posted 3 weeks ago
Onsite Full Time Operations & Business Administration

Hilton Garden Inn Detroit Downtown is seeking a hands-on Front Office Manager to lead our guest services team and safeguard an exceptional guest experience. You will supervise front desk staff, manage payroll and schedules, review VIP reservations, and ensure accurate occupancy reporting.

In this role you’ll handle difficult guest issues, coordinate with departments, and maintain calm in busy periods. Weekend, holiday, and night shifts are required to meet hotel needs.

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Front Office Leader: Guest Experience Director in detroit at Unknown Company

This position is listed as full time and onsite.

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