Front Desk - Night Auditor

Front Desk/Night AuditorFlow Brickell is seeking a detail-oriented and dedicated Front Desk/Night Auditor to oversee all tasks and ensure smooth operations during the overnight shift (typically 11 pm to 7 am).This role involves various tasks such as greeting and assisting individuals, providing administrative support, and contributing to community engagement events. The ideal candidate possesses strong communication skills, attention to detail, and the ability to multitask effectively in a dynamic setting.We believe employees are better together. Every position at Flow has an onsite or in-office requirement.ResponsibilitiesCompute, classify, and record numerical data to maintain complete financial records.

Perform routine calculations, postings, and verifications to obtain primary financial dataVerify the accuracy of figures, calculations, and postings related to business transactions recorded by other staff membersApproach all interactions with guests and employees in a friendly, service-oriented manner, ensuring a welcoming environmentAdhere to all standards and regulations to promote safe and efficient hotel operationsInitiate and complete the end of day process, including balancing daily work and maintaining cashiering responsibilitiesManage all Front Office computer system operations/functions and handle guest requests promptlyMaintain proper records, including log books and other documentationBe familiar with and enforce all hotel policies and house rulesComplete initial direct bills daily, attach necessary documentation, and place on the Property Prepare and distribute the Daily Flash ReportEnsure that all employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employeesPerform any other duties as requested by the managerIdeal BackgroundMinimum 1 year of hotel or related field experienceHigh School diploma or equivalent college coursework in relevant areas a plusAbility to work independently with minimal supervisionStrong problem-solving skills to address guest issues and emergenciesFamiliarity with Windows OS, approved spreadsheets, and word processingClear communication skillsQuick and accurate decision-making abilitiesAbility to thrive in high-pressure situationsEffective problem-solving skills, including prevention and resolutionCapability to assimilate complex information and adapt as necessaryProficiency in financial data analysis and basic arithmeticComfort working in a self-managed environmentActive listening and conflict resolution skillsMaintaining composure and professionalism under pressureBenefitsWe take care of our people so they can do their best work.Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.Time Off PTO and paid holidays.Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.