Patient Financial Counselor
CenterPointe Hospital of Columbia is hiring a Patient Financial Counselor at our Columbia, Missouri location. Join our team as a Patient Financial Counselor! This is a highly patient-facing role responsible for helping patients and families understand their insurance benefits, financial responsibilities, and available payment options while ensuring accurate account documentation and collections.
Responsibilities
- Meet directly with patients and guarantors to discuss insurance coverage and out-of-pocket costs
- Verify insurance benefits and patient demographics
- Collect patient payments and establish payment arrangements
- Process charity care and financial assistance applications
- Maintain collection, charity, and adjustment logs
- Support timely reimbursement and account resolution
Qualifications
- High School Diploma or GED
- 3+ years of healthcare billing, collections, insurance verification, patient access, or financial counseling experience
- Strong knowledge of Commercial Insurance, Medicare, and Medicaid
- Excellent communication, customer service, and interpersonal skills
- Comfortable discussing financial obligations with patients in a compassionate and professional manner
Benefits
- Competitive Pay
- Medical, Dental & Vision Insurance
- PTO & Paid Holidays
- 401(k) with Company Match
- Growth Opportunities
If you enjoy working directly with patients and helping them navigate the financial side of healthcare, we'd love to hear from you! Apply today.
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This position is listed as full time and onsite.