Financial Clearance Representative Associate
Join to apply for the Financial Clearance Representative Associate role at Optum
Financial Clearance Representative Associate
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Join to apply for the Financial Clearance Representative Associate role at Optum
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Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Financial Clearance Representative Associate position is responsible for completing the financial clearance process and creating the first impression of Optum services to patients, their families, and other external customers. Work in a team environment with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial services.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Review and analyze patient visit information to determine whether authorization is needed and understands payor specific criteria to appropriately secure authorization and clear the account prior to service where possible
- Ensure that initial and all subsequent authorizations are obtained in a timely manner
- May provide mentoring to less experienced team members on all aspects of the revenue cycle, payer issues, policy issues, or anything that impacts their role
- Meet and maintain department productivity and quality expectations
Required Qualifications
- High School Diploma/GED (or higher)
- 6+ months of experience with Prior Authorization activities in healthcare business office/insurance operations
- Intermediate level of proficiency with Microsoft Office Products
- Must be 18 years of age or older
- Access to reliable transportation and valid US driver's license
- Associate or Vocational degree in Business Administration, Health Care Administration, Public Health, or Related Field of Study
- EPIC experience
- Experience with insurance and benefit verification, Pre-Registration and/or Prior Authorization activities in healthcare business/office setting
- Experience working with clinical staff
- Experience working with clinical documentation
- Experience working with a patient's clinical medical record
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
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