Field Support TechnicianResponsibilities:Regular follow up with users and managementDocument and/or improve procedures relating to standards and policiesResponds to requests for technical assistance in person, via phone, and electronicallyDiagnoses and resolves voice and data issuesProcesses, adds, changes, and moves phone requestsDeploys and supports digital x-ray software and hardwareCoordinate installation of digital x-ray & IT equipment for remodeled/renovated officesExcellent written and verbal communication skillsWork in a collaborative team-oriented environmentAnalytics, problem solving, and troubleshooting skillsSpecial projects as assignedSome travel may be requiredProject dependent afternoon/evening work (12pm – 8pm shift)Experience:3+ years Help Desk / Field Support or related relevant experienceExperience in Microsoft enterprise environmentsBackground in Project CoordinationKnowledge of clinical specific technology such as digital x-ray sensors, inter-oral cameras, etc. (Preferred)Knowledge of office automation products and computer peripherals, such as printers and scannersProficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)Mid-Level Job Type: Direct Hire Job Location: Metro Detroit This job is no longer accepting applications. Back to listings