Field Service Representative - Secure Power/Electronic

Generalist Service RepresentativeJoin our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.What will you do?Install and commission customer systems according to established procedures and quality standardsConduct preventive, reactive, and corrective maintenance to maximize system reliability and performanceDiagnose and resolve technical issues onsite while maintaining strict safety and compliance protocolsProactively identify customer needs and recommend solutions that enhance their operationsWhat are the key skills we are looking for?Active Listening — intermediate level; understanding customer concerns and translating them into effective service actionsCustomer Orientation — intermediate level; building trust through responsive, reliable technical supportProblem Solving — developing level; diagnosing equipment issues and implementing timely solutionsResilience — intermediate level; staying focused and effective under pressure in dynamic field environmentsSafety Standards — intermediate level; ensuring all work complies with safety protocols and regulatory requirementsMaintenance and Repair — developing level; performing hands-on corrective and preventive maintenance tasksTechnical Documentation — developing level; accurately recording service activities and system configurationsTime Management — developing level; prioritizing tasks to meet customer commitments and service schedulesWhat qualifications will make you successful?Strong technical aptitude with a hands-on approach to solving equipment challengesCustomer-focused mindset with the ability to communicate clearly in the fieldAdaptability and composure when managing unexpected issues or changing prioritiesEagerness to learn and grow your technical expertise through guided experienceWhat's in it for me?Direct customer impact through meaningful technical work in the fieldMentorship and structured support to build your technical skills and confidenceCareer growth opportunities within a global leader in energy management and automationExposure to diverse industries and innovative technologiesThe expected pay range for this U.S. based position is USD 68,000 - USD 102,000 per year.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.