Field Service Engineer - USA

Field Service EngineerNearfield Instruments (NFI) brings together the most creative minds in science and technology. We develop a revolutionary high throughput Scanning Probe Microscopy system enabling atom-scale resolution 3D metrology at industry-level throughput, based on three pillars:Unrivaled measurement speedParallelization capabilityAdvanced measurement modesAt NFI, we design, develop, integrate, market and service these advanced metrology machines. This enables the world's leading chipmakers to increase production yields, and functionality of their microchips which you find in cars, phones, server farms and other locations.

We aim to develop leading-edge metrology systems, to be installed at the customer site, within specifications, on time, with quality exceeding the customer's expectations.Our core values:Lead, not followOpen and honestEmpowerment and trustPassion and determinationFun and open-mindedTo boldly goWhat will you be doing?As a Field Service Engineer, you will service our semiconductor metrology systems in the customer's fab and are responsible for periodic and preventive maintenance on our products. Besides that you will be involved in planning and executing hardware and software upgrades. You are the eyes and ears of Nearfield in the fab so value your input not just about our products but also what you hear about unmet customer needs or where we need to improve compared to our competition.

To ensure we all learn from each other and improve our ways of working, contributing to structural improvements, adjusting our procedures, updating the issue database, and in general suggesting how we can do better is not only appreciated but also expected at Nearfield.• When required, order spare parts and tools from NFI headquarters.• Inspection and registration of delivered spare parts and consumables.• Prepare facilities, tools, procedures and system for service and upgrade.• Replace spare parts and / or upgrade spare parts using procedures and tools.• Create test and calibration procedures for (sub)systems of NFI products.• Execute tests on (sub)system level and document progress of service and test plans.• Troubleshoot on NFI products in case of problems.• Solve and/or report problems during service and come with improvement proposals.• Execute and /or implement solution for problems during service or upgrade.• Maintain the toolbox which includes inspect and cleaning tools and in case broken, replacing these tools.