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This range is provided by Prosum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$90,000.00/yr - $100,000.00/yr
Job Description: Semiconductor Must have
The role involves providing field service engineering activities independently to Company customers. The position troubleshoots more complicated products and problems.
Essential Job Functions: Field Service Engineering
- Receives service calls from customers.
- Determines customer needs or problems and responds accordingly.
- Provides over-the-phone consultation and advice, responds to emergency customer situations, or schedules repairs at customer sites.
- Performs preventative maintenance on Company products.
- Establishes and manages local maintenance services.
- Acts as liaison between customer and applications programmer for application requests.
- Researches market needs and customer applications of Company products.
- Submits application reports to management promptly.
- Supports sales activities and maintains good customer relationships.
- Participates in sales meetings as required.
- Provides training to other field service engineers as needed.
- Submits service, weekly, and expense reports timely to management.
Additional Information
- Seniority level: Not Applicable
- Employment type: Full-time
- Industry: Semiconductor Manufacturing
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Benefits and Perks
- Medical insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Disability insurance
- Student loan assistance
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