Field Application EngineerWe are seeking a Field Application Engineer (FAE) to join our System & Application Engineering team and support the deployment and integration of our LiDAR-based sensing products. In this role, you'll serve as the technical bridge between customers, business development, and engineering, ensuring our products perform flawlessly in real-world conditions.How will you make an impact?Analyze customer's needs and train customers on LiDAR operation and system analysis.Develop and deliver training, technical documentation, and best practice guides for customers and partners.Prepare and validate the product and the solution, including both hardware and software components, to ensure trouble-free on-site installation.Assist deployment, configuration, validation, and troubleshooting to ensure product performance meets customer requirements.Collaborate with hardware, software, and product teams to solve technical problems.Document all findings clearly and communicate effectively across engineering and management teams.Ensure field learnings are captured and shared to continuously improve product reliability and deployment efficiency.Translate customer feedback into actionable product insights and improvement opportunities.What qualifications and skills will make you succeed in this role?Bachelor's degree in Electrical Engineering, Optical Engineering, Mechanical Engineering, Computer Engineering, or other related engineering discipline.Knowledge of embedded Linux and sensor integration.Strong learning ability and problem-solving skills.Great communication and presentation skills.Must be comfortable working on-site with customers and in hands-on field environments.Willingness to travel domestically (up to 30%) for customer site visits, installations, and field support.What core values will you add at Seyond?Emerging: We embrace the challenges with the opportunities as we shape our future together.Dynamic: It is the combination of each member's energy, innovative spirit, open-mindedness, creativity, and unique experience that give us our dynamic edge.Genuine: We keep it real – be it with our customers, our partners, or each other. We are dedicated to being honest and collaborative in all that we do.Excellence: We continuously strive for higher performance, higher quality, higher precision, and higher safety.This is an on-site role located in Sunnyvale, CA.The pay range is $70,000-$120,000.
The above pay scale reflects the broad, minimum to maximum, annual base salary for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Seyond. You may also be eligible for the sales incentive plan and equity.
In addition, our highly competitive benefits package is designed to support your success.You will be supported with a competitive and comprehensive benefits package. Below are some highlights:A variety of health insurance plans401(k) retirement planPaid time offPaid parental leaveWellness reimbursementFinancial contributions to your ongoing development (conference participation, training etc.)Seyond, Inc. is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Employment at Seyond is contingent upon proof of your legal right to work in the United States under applicable law, verification of satisfactory references and successful completion of a background check, and signing all your on-boarding documents.