Experience-Driven Workshop & Store Leader

Build-A-Bear Workshop in Alpharetta, GA is seeking a Chief Workshop Manager (CWM) to lead the workshop, drive guest satisfaction, and achieve financial goals while upholding brand standards. You will oversee a high-performing team and ensure an exceptional Guest experience across daily operations.

The role includes coaching AWMs, SLs, and Bear Builders, creating schedules, making hiring decisions, managing payroll, inventory, and merchandising, and enforcing policy with integrity.