Junior EDI Data Integration EngineerWe're seeking a highly motivated Junior EDI Data Integration Engineer to support the operational functionality of our EDI/B2B systems, including Sterling Integrator. This entry-level role provides an opportunity for individuals to gain hands-on experience in the dynamic field of data integration and system maintenance. You'll work closely with senior engineers and cross-functional teams to learn and contribute to key operational and support activities.Key Responsibilities:Provide ongoing support and maintenance for EDI/B2B data exchange systems in line with the Master Services Agreement (MSA)Assist in onboarding and transition services for new clients, partners, and environmentsHelp maintain and update key documentation such as: Standard Operating Procedures (SOPs) Onboarding and Offboarding Tracker Operational, Incident, Change, and Governance Reports Weekly Status Reports and Metrics Reports Monthly Dashboards, RCA, and Outage ReportsMonitor incident and service requests and escalate to senior engineers when necessaryAssist in troubleshooting and resolving system incidents within SLAsParticipate in software release cycles, including coordinating testing and validating changesConduct proactive system maintenance, including patching and configuration updatesCollaborate with the wider team to analyze and document system requirements and processesCoordinate with vendors and internal teams to resolve escalated incidentsSupport the tracking of incidents and contribute to reporting activitiesRequirements:Education: Bachelor's degree (or in progress) in Computer Science, Information Systems, Engineering, or related fieldExperience: Basic exposure to EDI/B2B systems and integration tools (preferably IBM Sterling Integrator or similar platforms)Skills: Understanding of EDI formats (e.g., X12, EDIFACT), protocols (FTP, SFTP, HTTP), and integration systems Familiarity with ticketing systems, incident management, and change control processes Strong attention to detail and willingness to learn Strong communication skills, both written and verbal Team-oriented with the ability to collaborate across departmentsPreferred: Familiarity with cloud platforms, XSD, database management, or integration tools is a plus