E-Commerce ClerkAt Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives.So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!E-Commerce Clerk PositionThe E-Commerce Clerk position is a non-exempt role within the Retail and Contract Operations division, specifically in the E-Commerce/Retail department, reporting to the E-Commerce Manager.
The E-Commerce Clerk is responsible for supporting online sales efforts by ensuring merchandise is accurately posted and listed on e-commerce platforms. This role requires strong attention to detail and organization to meet listing and performance goals. Overall, the E-Commerce Clerk plays a key role in maintaining efficient and effective online retail operations.Essential Duties and ResponsibilitiesMeet daily listing and posting targets set by the E-Commerce ManagerSort, process, identify, and evaluate merchandise for online saleResearch items and create effective listings to maximize valueTake clear, detailed, and visually appealing product photosWrite accurate, concise, and consistent product descriptionsMaintain accurate records of listed and sold itemsOrganize, store, retrieve, and catalog inventory properlyAssist with packaging and shipping to meet delivery timelinesProvide professional customer service and resolve issues efficientlyHandle returns and communicate problems to managementFollow all procedures for e-commerce merchandise handling and salesSupport inventory control and report loss prevention concernsUse equipment safely and follow all safety policies and proceduresStay compliant with company safety standards at all timesPerform additional duties as assignedPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Regularly required to see, hear, and communicateFrequently stand, walk, sit, and use hands for handling itemsOccasionally reach, climb, balance, stoop, kneel, or crouchFrequently lift and/or move items up to 25 lbsWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Primarily works indoors in a warehouse or office environmentOccasionally exposed to outdoor weather, heat, air conditioning, and dustWork environment typically has a moderate noise levelGoodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law.
We also foster a drug-free work environment.