Product Management Sr. Group Manager – CitiDirect® Americas (NAM/LATAM)This position requires fluency in Spanish with Portuguese preferred. If you are not fluent in Spanish, please do not apply.The Product Management Sr. Group Manager – CitiDirect® Americas (NAM/LATAM) will be a product leader and manager of a high-performing group of regional/cluster product management talent. This leader will be responsible for understanding the various markets and industries, direct competitors' products and services, and the changing financial regulatory environment.
The right candidate will be able to move easily from establishing cluster-level business strategies that deliver product and technology transformation, partner with country level leaders and resources to define future investment needs, collaborate with Global product management leadership and teams to influence product enhancements that drive the cluster goals and global strategy forward. This leader will also have to be ready and willing to roll up their sleeves, get comfortable working with the team and experts to get emersed in the data and details of any given business problem. Excellent verbal and written communication in both English and Spanish are a must (Portuguese a plus), with the ability to frame and create strong written strategic materials a plus. The right candidate will be the face of CitiDirect for the region to Citi's clients. They will represent the Platform and Data Service organization in meaningful client touchpoints, necessitating a high degree of communication influence and aptitude.ResponsibilitiesThe Product Performance Management Group manager – CitiDirect Americas, leads the overall performance of the CitiDirect platform and monitors performance drivers for the platform and Americas portfoliosThis position will lead the teams responsible for the ongoing performance and maintenance of CitiDirect in both the NAM and LATAM cluster, including client experience, risk and distributionShapes and implements performance improvement strategies, with a specific focus on competitive analyses, market analyses, global product development road maps, and product line extensionsDefines and analyzes sector regulatory trends, opportunities and issuesRepresent customer needs and provide strategic direction on product development features, functionality and overall competitivenessCollaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clientsEnsures sales and relationship managers are trained, and ready to identify client needs, and proposes solutions in line with business objectivesPartners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunitiesProduces cluster and sector-specific marketing material that will arm the sales force with the tools necessary to grow Citi's businessQualifications15+ years of experience, including 8-10+ years' managerial experienceDemonstrated experience in Product Management and/or Product Development disciplineExperience with and confidence in delivering presentations to clients and senior managers.
Proven analytical, presentation and communication skills with an ability to explain complex concepts in a compelling wayAdvanced judgment and in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutionsRequired to think beyond existing solutions, assumptions or current knowledge of sophisticated areasDeep, broad and diverse functional experience (e.g., marketing, credit, acquisitions, product development and analytics) with a track record of driving business innovation and leveraging management information and data analytics to drive resultsProven track record of leading cross-functional teams to define and achieve high value business objectives and ability to work independently, high degree of ownership with follow through, and capable of end-to-end solutioning.Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency, outstanding strategic, analytical, and critical thinking skills, and an ability to innovate and problem solvePossesses strategic, analytical, and critical thinking skills with a demonstrated ability to innovate and problem solveSignificant experience in serving a range of clients, in understanding investment processes across asset classes and in dealing with the highest level of managementProduct development skills and a commercial acumen with a proven track record of successfully bringing products to marketExceptional interpersonal skills with ability to influence and build consensusEducationBachelor's/University degree, Master's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Product Management and DevelopmentProduct Performance ManagementFull timeMiami Florida United States$170,000.00 - $300,000.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.Most Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.Anticipated Posting Close Date: Jul 03, 2025Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.