Responsibilities
- Consistently provide exceptional experiences for clients, patients, and colleagues
- Identify and implement strategies to improve processes
- Promote operational efficiency and enhance patient experience
- Make leadership decisions and communicate effectively
- Coach and build talent within the team
- Organize functions through clear accountabilities
- Promote team-building relationships
- Manage budget and resources effectively
- Provide leadership and oversight for Patient Access staff
Requirements
- Bachelor’s degree or equivalent work experience
- 3+ years of leadership experience
- 3+ years of Patient Access experience in a hospital or large health system
- Demonstrated experience leading front‑end revenue cycle functions
- Experience in healthcare provider finance operations or similar service environment required
- Demonstrated advanced usage of AI and the management of teams
- Financial and project management experience required
- Strong communication, organizational, interpersonal, and customer service skills required
- Excels in a high-volume, deadline-driven setting
- CRCR certification required within first 9 months of hire (Ensemble supported)
#J-18808-Ljbffr