Jobtailor in Seattle, WA is seeking a senior leader to own end-to-end Service & Support operations, defining SLA accountability across all support channels and gathering insights to improve the landscape.
You will develop and maintain a detailed strategic roadmap, partner with Engineering, HAM & Depot, and Program & Portfolio Management leaders, define and track KPIs, and lead the Service Desk and Field Support teams to deliver exceptional service.
#J-18808-LjbffrDirector of Service & Support Operations in seattle at Unknown Company
This position is listed as full time and onsite.