Director of Operations | Broker Dealer

About the Role

We are seeking a senior Director / Executive Director of Operations to lead the U.S. Broker‑Dealer Operations function. This role is based in Miami , reports directly to the Chief Operating Officer , and will be responsible for overseeing daily operations, leading a cross‑regional team, supporting business growth, and maintaining a strong operational control environment.

The ideal candidate has deep experience in U.S. broker‑dealer operations, including at least 5 years of self‑clearing experience , strong regulatory knowledge, and the ability to operate effectively with senior stakeholders across Wealth Management, Retail, Compliance, Finance, Technology, Risk, and external clearing partners.

Key Responsibilities

• Lead and manage an Operations team across Miami, Rio de Janeiro, and São Paulo, ensuring strong execution, accountability, and service standards.
• Oversee daily operational routines, including trade support, settlement, cash movements, transfers, reconciliations, corporate actions, billing, exception management, and issue resolution.
• Conduct regular team meetings, one‑on‑ones, feedback sessions, and performance discussions to support employee development and career progression.
• Serve as a senior escalation point for operational issues, client‑impacting matters, breaks, and cross‑functional dependencies.
• Support Wealth Management and Retail businesses by implementing new products, services, platforms, and operational workflows.
• Translate business requirements into operational procedures, controls, project specifications, and technology enhancement requests.
• Identify and lead initiatives that improve efficiency, reduce manual processes, strengthen controls, and create operational leverage.
• Act as a key point of contact with clearing firms, including Pershing and Drive Wealth, as well as custodians, transfer agents, vendors, and other operational partners.
• Apply self‑clearing expertise across trade lifecycle, custody, books and records, reconciliations, regulatory reporting, and clearing‑related controls.
• Partner with Compliance, Legal, Risk, Finance, Technology, and senior management to support audits, regulatory reviews, control enhancements, and strategic initiatives.

Qualifications

• Minimum of 5 years of self‑clearing broker‑dealer operations experience required.
• Strong knowledge of U.S. broker‑dealer operations, including clearing, custody, settlement, reconciliations, transfers, cash movements, corporate actions, and operational controls.
• Prior experience in a senior operations leadership role within a broker‑dealer, clearing broker, custodian, or financial services platform.
• Experience supporting Wealth Management, Retail Brokerage, Digital Brokerage, or similar businesses preferred.
• Proven ability to manage teams across multiple locations and partner with senior business, technology, compliance, and vendor stakeholders.
• Strong understanding of operational risk, supervisory controls, regulatory obligations, and broker‑dealer infrastructure.
• Excellent communication, leadership, analytical, and problem‑solving skills.
• Ability to operate in a fast‑paced, evolving, and growth‑oriented environment.

Licenses

• FINRA Series 24 required.
• FINRA Series 27 required.

Location & Compensation

• Location: Miami, Florida
• Reporting Line: Chief Operating Officer
• Expected Salary Range: USD 150,000 – USD 200,000, depending on experience, qualifications, licenses, and seniority.