Director of Market Operations

Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care.

Overview

As Sage Dental continues to experience significant growth, we are seeking an accomplished Director of Market Operations to help lead our next phase of success.

Responsibilities

• Lead, coach, and develop Office Managers across multiple dental practices, fostering a culture of accountability, engagement, and continuous improvement.


• Drive operational and financial performance by monitoring key metrics, identifying opportunities, and implementing strategic action plans.


• Analyze financial statements, budgets, and operational reports to ensure practices achieve revenue, profitability, and growth objectives.


• Build trust and credibility with Office Managers, providers, and support teams while promoting collaboration and alignment with organizational goals.


• Ensure compliance with company policies, operational protocols, regulatory requirements, and best practices across all locations.


• Champion an exceptional patient experience by balancing operational efficiency with Sage Dental's commitment to patient-centered care.


• Support talent development initiatives, succession planning, and leadership growth within the market.


• Partner with executive leadership to execute strategic initiatives, improve performance, and support market expansion.


• Conduct regular site visits to provide hands‑on support, coaching, and operational guidance.

Qualifications

• 3–5+ years of multi‑unit operations leadership experience, preferably within dental, healthcare, retail healthcare, or other service‑based organizations.


• Demonstrated success leading managers across multiple locations and driving measurable operational and financial results.


• Strong understanding of financial statements, P&L management, budgeting, and performance analytics.


• Proven ability to establish and maintain effective relationships with internal and external stakeholders.


• Exceptional leadership, communication, problem‑solving, and organizational skills.


• Self‑starter with a strong sense of ownership and the ability to work independently while collaborating across departments.


• Experience with dental practice management software; Dentrix experience strongly preferred .


• Proficiency with Microsoft Office Suite, including Excel and PowerPoint.

Additional Requirements

• Willingness to travel regularly throughout the assigned market.


• Flexibility to work outside of normal business hours as business needs dictate .


• Must reside in the assigned territory or be willing to relocate.


• Valid driver's license and reliable transportation required.

What Sage Offers

Be part of a purpose‑driven organization transforming dental care. Collaborate with a passionate, innovative team. Access to cutting‑edge technology and professional development resources. Competitive compensation and benefits.