Hawaiian Telcom is seeking a Director to lead teams overseeing business product implementations, project management, billing, and customer care. The role emphasizes delivering high-quality customer experiences through operational excellence, performance management, and cross-functional collaboration with Sales, Product, Installation/Repair, and vendors.
The position requires leadership of 2+ direct reports, a Bachelor's degree, and 5–7 years in related fields with telecom experience including
#J-18808-LjbffrDirector of Business Operations & Customer Experience in honolulu at Unknown Company
This position is listed as full time and onsite.