Director-IT Systems & Databases

Baptist Server Services Manager in this scope is responsible for overseeing a broad range of enterprise IT infrastructure, including VMware virtualization, Windows and Linux server environments, SQL database administration, and Cisco UCS hardware . The role blends systems administration, database management, and networking to ensure high availability, performance, and security of critical systems

Key Responsibilities

Infrastructure & Virtualization

• Manage VMware vSphere/ESXi environments, including VM creation, cloning, templates, vMotion, Storage vMotion, HA, DRS, and cluster configurations
• Manage a team that Installs, configures, and maintains Cisco UCS servers, service profiles, and firmware upgrades
• Manage a team that performs server consolidations using VMware Converter (P2V/P2P) and patch management via VMware Update Manager
• Manage the deployment and configuration of vCenter and related tools (e.g., vSphere Replication, SRM) for disaster recovery

Operating Systems

• Manage the team that Administers Windows Server (2016/2019/2022/2025) and Linux/UNIX systems, including OS installation, patching, and performance tuning
• Manage the team that maintains Active Directory , DNS, DHCP, IIS, and other Windows services
• Manage the team that installs and configures Red Hat Linux/UNIX in both physical and virtual environments

Database Administration

• Manage SQL Server (2016/2019) in clustered and standalone environments, including backup/restore, performance tuning, and query optimization
• Implement and maintain SQL coding standards, naming conventions, and data access policies
• Troubleshoot and resolve SQL performance issues, including index and statistics optimization

Storage

• Manage SAN/NAS environments (e.g., EMC, NetApp, PURE) for storage provisioning and performance
• Monitor and maintain server/storage plaform security and traffic utilization

Support & Operations

• Troubleshoot end-user and system issues, including incident ticket resolution and after-hours support
• Create and maintain SOPs, documentation, and service requests for hardware/software purchases related to servers, storage, and data center
• Interface with vendors and clients to resolve issues and meet expectations

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
• Proven experience as a System Administrator with VMware, Windows, Linux, SQL, and Cisco UCS
• 7+ years in related roles within large enterprise IT environments .

Technical Skills

• VMware vSphere, ESXi, vCenter, vMotion, HA, DRS, SRM, vSphere Replication
• Cisco UCS Manager, UCS Central, service profile management
• Windows Server administration, Active Directory, DNS, DHCP, IIS
• Linux/UNIX administration, shell scripting, automation (PowerShell, VBScript)
• SQL Server administration, clustering, backup/restore, performance tuning
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• SAN/NAS storage management

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills for cross-functional teams

Certifications (commonly desired)

• VMware Certified Professional (VCP)
• Cisco Certified Network Professional (CCNP) or UCS certification
• Microsoft Certified: Azure Administrator or SQL Server DBA
• ITIL or CompTIA Security+