Operations RoleClient's Operations role ensures the availability and uptime of Client's Cloud Service. The Operations department is in charge of how the product is delivered, deployed, managed and maintained. Duties and Responsibilities:Technical ownership of the Client Managed Cloud Service, including Service Health, Uptime, SLAs and othersProvide Client Cloud Service with High Availability and Reliable BackupDeploy monitoring components for Client Cloud ServiceAugment and maintain DevOps automation pipeline for ongoing maintenance and patchesEnsure Security of Cloud Service, including protection of all components of the Cloud Service and Security of Data in motion and at RestProvide Metrics on Cloud Service on an ongoing basis and work with MSSP/MDR partners to ensure a high-quality Cloud ServiceSkills and QualificationsBachelor's or Master's degree in Engineering (Computer Science background mandatory)Expertise in Scripting, including Python and Unix Shell ScriptingExperience with Cloud Infrastructure and Orchestration tools, such as Kubernetes, TerraForm, Cloud Formation, Chef/Puppet/AnsibleKnowledge of Security Protocols and standards, including Network Security such as IDS/IPS/Firewall productsExpertise in at least one of the popular cloud providers' (AWS, GCP, Azure or other) cloud deployments of solutionsExpertise in Operating Systems, including Linux and Windows ServersWorking knowledge in meeting Security standards such as SOC II, FedRAMP, etc.
is a plus