CompuCom Senior Executive Support Engineer (Sr Desktop Engineer)CompuCom Senior Executive Support Engineer ("Sr Desktop Engineer") will deliver: Break/Fix Deskside Software Support IMAC, and Smart Hands Services to a mutually agreed group of End Users designated as Executives. The Sr Desktop Engineer provided to perform the Services should possess experience supporting executives in a corporate campus environment. Training shift will be 9a - 6p but permanent shift will be 7a - 4p.
Reliable transportation is a must.Responsibilities for Sr Desktop Support Technician (VIP):At least 15 - 20 years' experienceSupport of Executive suite is a mustServiceNow Experience a mustSome A/V supportBi-lingual requiredQualifications for Desktop Support Technician:CompTIA A+5+ years of proven deskside support experience working in a fast-paced enterprise environmentTime-management skills and the ability to establish reasonable and attainable deadlines for resolutionAchieve SLA attainment rate of 90% or aboveExtensive experience working with Windows 7/10 and Mac OSAbility to prioritize and manage several milestones and projects efficientlyProfessional written and interpersonal skills are essential when communicating with customers and end usersExperience installing and configuring computer systems and applications for a large companyExperience supporting a conference room with familiarity in AV hardware/softwareServiceNow experience preferredBi-lingual preferred English/Spanish