Dealer Claims Clerk

Dealer Claims ClerkPay: $18/hrShift: 2nd, M-F 4p-12:30amSummary Statement/Position OverviewTo ensure that all dealer returns are investigated, processed, and responded to in a timely mannerEssential Functions/ResponsibilitiesReviews all returns from dealers to get to root causeRespond to issues in the Ford PCS claim siteConfirms all necessary paperwork that arrives with the stockCompletes the return process or denies complaints based on investigationBreak down all stockWorks with the warehouse to return material to stock.Performs other duties as assignedSpecial Skills, Experience or Qualifications (List specific skills required but not defined in Dimensions)High School diploma or equivalentAbility to read packaging specifications in EnglishAbility to navigate through SAP screensComputer literate with Microsoft OfficeExperience with Ford SystemCrown Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.