Data Analyst for Genesys Telephony SystemWork location: TelecommuteWork hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation.Position background:Support and develop the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform.The contractors will possess specific skillsets to ensure a successful migration and provide ongoing support.Top 5-10 responsibilities:Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR.Experience with Dialer and Integrations, Text to Speech and ASR. Most have broad Genesys Cloud knowledge.Ideal candidate background: Knowledge of Pureconnect to Genesys Cloud CX support with broad knowledge of Genesys applications and best practices.Skills/attributes preferred: Certifications and experience directly with implementation of Genesys migrations to the Cloud.Does this position require a professional license or certification: Would desire a Genesys certified person so that they can directly open support tickets.Required Skills: Data Analysis Additional Skills: Data AnalystThis is a high PRIORITY requisition.