DoorDash is seeking a Manager for the Customer Experience Analytics team to define the analytics vision for customer resolutions across our global support network and to lead a team of data scientists. You will partner with CX, Product, Engineering, Operations, and AI/ML to drive improvements in resolution quality and cost efficiency.
You will establish measurement frameworks, own insights, and shape strategy to deliver better outcomes for customers while growing the analytics talent on the team.
#J-18808-LjbffrCX Analytics Manager: Elevate Global Support with Data in sunnyvale at Unknown Company
This position is listed as full time and onsite.