Support Specialist | Frederick, MD | Fully Onsite | Hybrid | $17/hour
A leading retail and consumer products company is looking for a friendly, motivated Customer Service Specialist to be the face of their customer experience team. If you love helping people, thrive in a fast-paced environment, and have a passion for consumer products, this could be the perfect fit for you! Must have flexibility to work remotely on Saturdays as needed.
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
What You'll Be Doing:
- Assist customers with product inquiries, order updates, returns, and general support
- Provide knowledgeable product recommendations and guidance on a wide range of offerings
- Process orders, exchanges, and account updates accurately and efficiently
- Maintain detailed records of customer interactions and follow-up actions
- Stay up to date on new products, promotions, and company offerings
- Support daily operational and administrative tasks as needed
What We're Looking For:
- Previous customer service, retail, or support experience preferred
- Strong communication and interpersonal skills
- Comfortable in a high-volume, customer-facing environment
- Detail-oriented with strong problem-solving abilities
- Reliable, professional, and a true team player
- Bilingual in Spanish strongly preferred
Ready to join a team that puts customers first? Apply today!
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Customer Service Specialist in frederick at Unknown Company
This position is listed as full time and able to be worked remotely.