Hornet Staffing, Inc, a GEE Group company

Customer Service Specialist

Kent, WA • Posted 2 days ago
Onsite Full Time Transportation

Customer Service Coordinator-Logistics

Location: Onsite in Fife, WA

Pay: $20. 00 hour plus Benefits

Schedule: Monday-Friday, 6:30 AM-3:00 PM- Great Early Shift!! No weekends!

  • 1+ years of customer service, logistics, transportation, warehouse administration, or shipping/receiving experience
  • Strong data entry and documentation skills
  • Experience handling customer calls, emails, and driver interactions
  • Proficient in Microsoft Office (Excel, Outlook, Word)
  • Strong attention to detail and organizational skills
  • Comfortable working in a warehouse-support office environment
  • Experience with trucking, intermodal, import/export, or inventory management a plus
  • High School Diploma or GED required

Key Responsibilities

  • Create and process shipping and receiving documentation
  • Maintain inventory records and appointment logs
  • Coordinate inbound and outbound shipments
  • Track and trace domestic and international shipments
  • Answer customer, vendor, and driver inquiries
  • Verify pickups and deliveries and update system records
  • Set up container bookings and process empty container transactions
  • Coordinate with warehouse staff and account managers
  • Report incidents, claims, accidents, and service failures
  • Ensure accurate paperwork before product releases
  • Support operations through administrative and clerical duties


Customer Service Specialist in Kent at Hornet Staffing, Inc, a GEE Group company

This position is listed as full time and onsite. It was posted 2 days ago.

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