Unknown Company

Customer Experience Manager

augusta, ga • Posted 4 days ago
Onsite Full Time Automotive and Vehicle Manufacturing

DescriptionTextron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportationvehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles marketsproducts under several different brands.

Its vehicles are found in environments ranging from golf courses tofactories, airports to planned communities, and theme parks to hunting preserves.Responsibilities:Execute the full product order lifecycle including order placement, production, shipment, delivery, and cash collection of Golf and PTV products.Serve as the voice of the customer while making decisions related to prioritization and organization of the order-to-cash process.Act as single point of contact and direct support for assigned territory accounts.Communicate with cross-functional teams to influence business decisions that impact customer demands and the order-to-cash process.Provide accurate and timely information to applicable parties regarding order status.Manage, maintain, and organize 100+ orders per month in various stages of the order-to-cash process.Maximize customer satisfaction through routine communication and exceptional service.QualificationsQualifications:Education: Bachelor’s degree in Business Administration, Sales, or related field requiredYears of Experience: 2 or more years of experience requiredSoftware Knowledge: Excel, Microsoft Office, SAP, Salesforce preferredCustomer facing experience preferredJob Field: SalesJob Type: StandardSchedule: Full-timeShift: First ShiftJob Level: Individual ContributorTravel: No

Customer Experience Manager in augusta at Unknown Company

This position is listed as full time and onsite.

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