Affirm is a remote-first company hiring for a Customer Advocacy Associate II in the United States. You will investigate, remediate, and address complex customer complaints filed with bank partners and executive teams, driving fair outcomes and learning from escalations to improve processes.
The role emphasizes empathy, accuracy, and cross-functional collaboration across Compliance, Legal, Risk, Product, and Communications.
#J-18808-LjbffrCustomer Advocacy & Resolution Specialist II in miami at Unknown Company
This position is listed as full time and able to be worked remotely.