The Cruise Director is responsible for directing the overall entertainment function onboard the vessel and ensuring the delivery of high-quality entertainment programs, activities, and guest experiences.
This position provides leadership to the entertainment team, oversees daily operations, manages staffing and financial performance, and serves as a key host and Master of Ceremonies for onboard shows, events, and activities.
- Two to five years of progressive managerial experience in professional entertainment, preferably within cruise lines, resorts, theatre, music, dance, comedy, entertainment, or recreational industries.
- Extensive Master of Ceremonies experience.
- Strong stage presence with the ability to confidently engage and manage the attention of large groups.
- Excellent verbal communication and professional microphone techniques.
- Demonstrated ability to lead, motivate, develop, and manage a diverse international team.
- Strong knowledge of customer service principles, guest needs assessment, service quality standards, and guest satisfaction practices.
- Experience managing the financial aspects of an entertainment operation, including budgeting, cost efficiencies, revenue growth, promotions, and upselling activities.
- Ability to effectively manage staffing and headcount in accordance with business and operational requirements.
- Knowledge of human resources practices, including employee coaching, counseling, performance management, and disciplinary procedures.
- Working knowledge of computers and Microsoft Office applications, including Word and Excel, as well as other relevant software programs.
- Special talents such as singing, dancing, ballroom dancing, juggling, or a sports-related background are preferred.
- Bachelor’s degree in Hospitality Management, Communications, or a related field, or international equivalent, is preferred.
Key Competencies
- Leadership and people management
- Entertainment operations
- Public speaking and hosting
- Guest service excellence
- Team development and coaching
- Financial and budget management
- Problem-solving and decision-making
- Cross-functional collaboration
- Strong communication and interpersonal skills
- Ability to work effectively in a multicultural environment
Ready to apply?
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Join us and help create extraordinary destination experiences for our guests. 🌎🛳️
Cruise Director in Miami at Royal Caribbean Group
This position is listed as full time and onsite. It was posted 5 days ago.