Community Development SupervisorNorthStar Memorial Group is looking for a Community Development Supervisor at Miami Memorial Park Cemetery in Miami, FL. In this role, you'll serve as a trusted advisor to families, with a primary focus on celebrating life. Our sales team leads with empathy and dedication, offering personalized options for families to honor their loved ones while delivering compassionate service.We value connection, actively listening to and fulfilling what is important to the families we serve.
Our positions are financially rewarding, with recognition for individual contributions within a supportive environment that encourages growth and development.In this role, responsibilities include:Plan and direct staffing, training, and performance evaluations to develop and control sales and service programsHold daily meetings with sales advisors to ensure daily, weekly, and monthly goals are being metReview operational records and reports to project sales and determine profitabilityEnsure that all staff are trained on products and services, and understand what inventory and spaces are availableResolve customer complaints regarding sales and serviceWhat you will bring to the role:Two years sales experience is preferredOne year leadership or management experience preferredHigh integrity, empathy, and a passion for helping othersA strong desire to assist families while earning a competitive incomeExcellent communication and interpersonal skillsCreative, outgoing, and energetic personalityCandidates must have a valid driver's license and acceptable driving records (verified in the background check process)We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.