Manager, CommunicationsUnder limited supervision, the Communications Manager plays an essential role in ensuring cohesive messaging across our organization and in the public sphere, aligning closely with our brand strategies. This dynamic role involves close collaboration with various departments to ensure consistent, effective communication strategies that engage stakeholders and drive key organizational messages. The Communications Manager will support the organization by crafting clear, compelling internal announcements and strengthening our media relations efforts to amplify ACCESS's mission and impact.Essential Duties and Responsibilities:Develop and manage a consistent internal communications plan, aligning all announcements, updates, and internal messages with ACCESS's brand strategiesCollaborate with senior leaders, department heads across ACCESS and its institutions to ensure timely, relevant, and brand-aligned communication of organizational changes achievements, and initiativesCreate and implement communication tools and resources for internal stakeholders to maintain consistency in messaging across the organizationConduct regular assessments of internal communications effectiveness and recommended adjustments to enhance engagement and alignmentSupport internal communications and media relations for marketing campaigns and programsPartner with Marcomms leadership to cultivate and maintain strong relations with journalist, editors, and media outlets to position ACCESS as a premier thought leaderFacilitate media inquiries, ensuring timely and accurate responses that align with ACCESS's values and key messagingDevelop and pitch stories to targeted media outlets to increase brand visibility and showcase ACCESS's initiatives, community impact, and thought leadershipMonitor media coverage and assess the effectiveness of media relations strategies, adapting as necessary to improve resultsWork with Marcomms leadership to prepare talking points, media briefs, press releases, and media kits for various announcements, events, and key communicationsOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge, Skills and Abilities:Knowledge of: media relations, story development, and proactive pitchingNonprofit, community-focused, or advocacy work is a plusFamiliarity with Arab American Communities is a plusPublic speakingArabic language preferredSkill in:Expert proofreading and intimate knowledge of AP styleEffective networking/research skillsExcellent judgment and superior management and problem-solving skillsAbility to:Successfully coordinate the work of others with excellent team leader skillsEstablish relationships with local, national, and international media outlets and key Arab American community leaders/organizationsWrite clearly, accurately and effectivelyCreate and maintain relationships with partner organizations and media representativesBuild, mentor and coach a team of marketing/communications specialistsUnderstand and identify local, national and international issues impacting the vision and mission of the organization and to represent the organization's positionCreate and ensure consistency of organization brandingCommunicate effectively, both orally and in writingIncorporate needs, wants and goals from different business unit perspectives into communication productsIncite enthusiasm and influence, motivate and persuade others to achieve desired outcomesJuggle multiple projects and meet deadlines in a fast-paced environmentWork independently as well as collaboratively within a team environmentMaintain confidentiality in legal and personnel issuesEstablish and maintain effective working relationships both within and outside the organizationInteracts continuously with ACCESS, AANM, CAAP and NNAAC leadership, board, department heads, and staff at all levelsExternally, continuously interact with media, partner organizations' leadership and staff, community leaders, outside vendors, artists, and museum visitorsEducational/Previous Experience Requirements:Minimum Degree Required: Bachelor's degree, Advanced degree preferredRequired Disciplines: Communications, Marketing, Public Relations or related field approved by Human ResourcesMinimum of 3 years of experience in marketing, communications or related roles (agency or brand-side).
Any equivalent combination of experience, education and/or training approved by Human ResourcesLicenses/Certifications:Licenses/Certifications Required at Date of Hire: NoneWorking Conditions:Hours: Normal business hours, some additional hours may be requiredTravel Required: None generally required; Local, in-state, national travel, up to 10%.Working Environment: Climate controlled office