Clinical Program ManagerThe Clinical Program Manager aids in the support of various clinical programs. An employee in this position supports their leader with managing assigned program components, preparing clinical documentation, and preparing reports. The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures.Core Job Functions:Directs and coordinates assignments for program operations.Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow.Manages clinical operation and quality assurance procedures.Implements projects and procedures to ensure program performance is exceeding expectations.Performs assessment of needs within the organization and develops clinical programs to meet those needs.Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes.Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency.May oversee various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities.Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.Core Qualifications:Education: Bachelor's degree in relevant field requiredCertification and Licensing: Refer to department description for applicable certification requirementsExperience: Minimum 3 years of relevant experience requiredKnowledge, Skills and Abilities:Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.Financial Oversight: Knowledge of financial operations and management.Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.