Client Program Specialist

Client Program SpecialistEvery seamless relocation program has someone working behind the scenes to make it look easy. That's you. As a Client Program Specialist, you'll lead the projects, help shape the strategy, and turn research and data into recommendations that help some of the world's leading companies build better mobility programs.One day you're running a technology rollout from kickoff to launch.

The next you're digging into benchmarking data to inform a client's next big policy move, or presenting program recommendations straight to the client table. You'll partner closely with our Manager, Client Program Development, and team up with Client Relations, Business Development, and Marketing along the way, all while bringing AI assisted tools into the mix to work smarter and faster.If you love leading projects from idea to launch, get energized by solving strategic puzzles, and want your recommendations to genuinely shape how leading companies relocate their people, we think you'll fit right in.Essential FunctionsLead client implementation projects and technology rollouts as project manager, coordinating system setup, kickoff calls, milestones, testing, and cross functional teams from initiation through launchPartner in the development of client program strategies by delivering consulting recommendations aligned to client objectives and industry best practicesPrepare and present program materials, policy recommendations, and strategic deliverables to current and prospective clientsLead and support industry research, benchmarking, and reporting efforts, including competitive analysis, custom client benchmarks, and executive summaries that inform program strategy and support business developmentSupport client program reviews, including Year End Reviews, data preparation, technology platform support, and ongoing program qualityCollaborate with the Client Analyst to integrate reporting data, program metrics, and trend insights into client facing consulting deliverables and strategic reviewsProactively explore and apply AI assisted tools and emerging technologies to improve the efficiency, accuracy, and quality of client facing deliverablesUphold quality and brand standards across all client facing materials and proactively identify opportunities to strengthen processes and team efficienciesMaintain consistent and reliable attendanceMaintain positive, professional relationships with clients and colleaguesProactively protect internal and external confidential information by complying with all security policiesMaintain accurate "real time" records in all Plus systemsQualificationsMinimum 3 years of experience in global mobility, client services, project management, or a related fieldCollege degree preferredGMS, CRP, and/or PMP certifications preferredExperience with Salesforce, or comparable CRM/program management platforms, preferredRequired Skills and AbilitiesStrong client facing communication and relationship management skills; comfortable presenting and facilitating meetings with clients, CRDs, and technical stakeholdersAbility to work effectively in a fast paced environment and manage multiple concurrent client engagements with competing deadlinesFamiliarity with AI tools and emerging technologies relevant to client program deliveryTechnical aptitude for configuring and troubleshooting platformsStrong project management skills, with the ability to establish milestones, coordinate across teams, and drive client timelines to completionProficient in Microsoft Office applications; experience with SharePoint and Salesforce preferredAbility to challenge existing processes and bring a strategic, innovative approach to client program deliveryStrong understanding of global mobility services, client program structures, and relocation industry benchmarkingSelf starter who works autonomously and proactively identifies gaps or risks in client programs and processesStrong attention to detail and commitment to accuracy across all client facing deliverablesCompensation and Benefits SummaryThis role offers a salary range of $58,000 to $73,000 annually, based on experience and qualifications.In addition to base salary, this position is eligible for:Annual discretionary profit sharing bonusPaid floating holiday401(k) retirement contributionsSalary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity.General BenefitsMultiple medical plan options with a significant portion of premiums paid by the companyDental and vision coverageHealth Savings Account (HSA) with employer contributionsPaid Time Off (PTO) and paid volunteer hoursCompany paid life, AD&D, short term and long term disability insuranceEmployee Assistance Program (EAP)Wellness incentives and strengths based development cultureFlexible work options (hybrid or remote)Why Plus Relocation?Our mission is simple: Deliver Delight.

That starts with how we treat our own team. At Plus, you'll join a values driven group of people who believe in the power of team, hold themselves to a standard of no excuses accountability, and genuinely care about doing right by our clients and each other. We invest in your growth, recognize your contributions, and support you with benefits that go beyond the basics.Ready to join us?

Apply today or reach out to learn more.Plus Relocation is an equal opportunity employer. This position is open to applicants across the United States. In accordance with applicable state pay transparency laws (including California, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, and Washington), the full salary range for this role is disclosed above.