Chief Program Officer

Boyer Children's Clinic is seeking an experienced, collaborative, and forward-thinking Chief Program Officer (CPO) to provide strategic leadership across our multidisciplinary programs serving young children and their families.

The CPO oversees programs comprising approximately 100 employees with an annual budget of approximately $11 million in government and insurance revenue. Working closely with the CEO, Senior Leadership Team, program managers, and supervisors, the CPO ensures Boyer's programs are effective, financially sustainable, compliant, and responsive to the evolving needs of our community. This role serves as an important bridge among program teams, administration, finance, government agencies, community partners, and the children and families Boyer serves.

This is an exciting opportunity for a relational and strategic leader to strengthen Boyer's existing programs while helping expand our continuum of care, including infant and early childhood mental health services and other early childhood programming.

Our Commitment to Equity

At Boyer, we are committed to fostering a work environment that embraces diversity, equity, inclusion, accessibility, and anti-racism. The Chief Program Officer will help advance this commitment through their work, relationships, communication, and support of organizational leadership and governance.

What You'll Lead

Program strategy and service delivery

• Provide leadership, mentorship, and strategic direction across Boyer's programs.
• Direct program delivery in alignment with organizational goals, service standards, contractual requirements, and applicable regulations.
• Develop and oversee program policies, procedures, standards, and objectives.
• Evaluate program effectiveness, capacity, caseloads, service-delivery models, workflows, cross-departmental collaboration, employee engagement, and team morale.
• Proactively identify program challenges and develop practical, sustainable solutions.
• Lead continuous quality-improvement efforts to strengthen program effectiveness and outcomes.
• Guide the expansion of Boyer's continuum of care in collaboration with organizational leaders and direct-service providers.
• Help oversee and nurture Boyer's relationship with its contracted Medical Director.

People and cross-departmental leadership

• Facilitate the Program Leadership Team and support program managers and supervisors in achieving shared objectives.
• Lead, mentor, coach, and develop program leaders while establishing clear expectations and accountability.
• Promote collaboration and partnership across program departments and organizational functions.
• Create an environment in which employees and managers feel safe sharing ideas, raising concerns, addressing conflict, and participating in solutions.
• Support managers in navigating performance concerns, organizational change, and difficult conversations.
• Evaluate and coordinate continuing-education and training opportunities for program employees.

Organizational and financial leadership

• Serve as an active member of Boyer's Senior Leadership Team and contribute to the development and implementation of organization-wide policies, programs, and strategic initiatives.
• Partner with the CEO and other organizational leaders to ensure programs remain aligned with community needs, evidence-based practices, and Boyer's values.
• Oversee a program budget of approximately $11 million in government and insurance revenue.
• Serve as a liaison among program departments, administration, and accounting.
• Maintain a strong working knowledge of program budgets, Board policies, government regulations, administrative procedures, and personnel matters.
• Participate in grant development by writing or contributing program information to grant applications.

Community and family partnerships

• Represent Boyer in relationships with government agencies, funders, community partners, and the public regarding contracts, compliance, funding, and service delivery.
• Oversee and strategically manage relationships with community partners.
• Coordinate Boyer's participation and messaging for community committees and partner meetings.
• Attend county and state interagency meetings and other collaborative early childhood and healthcare-focused community meetings, as appropriate.
• Oversee program-related communications with Boyer families, including information about program updates and changes.

Working at Boyer

At Boyer Children's Clinic, you'll join a multidisciplinary team united by a shared commitment to children and families. You'll have the opportunity to work alongside talented professionals across therapy, educational, and family-support, to help those teams work together even more effectively.

We value thoughtful leadership, flexibility, collaboration, continuous improvement, and the perspectives each employee brings to our organization.

This position combines on-site work at Boyer's locations with occasional remote work, if desired. On-site work takes place in both typical office environments and environments serving young children. Regular travel between Boyer Clinic locations in Seattle, appointments, and community meetings is required.

• We give you an exceptionally structured orientation with a ramp-up schedule to assist you.
• We offer a 37.5 hour workweek and other schedule flexibility.
• We offer Medical, Dental, and Vision Insurance, Flexible Spending Account, Health Savings Account (if enrolled in a QHDHP health plan), Basic Life Insurance, AD&D Insurance, Long-Term Disability Insurance, Voluntary Supplemental Life & AD&D Insurance, 403(b) Plan (with discretionary match), .0462 hours of sick leave for every hour worked, 12 paid vacation days, three weeks' paid program closures, 13 paid holidays, four paid Wellness Days, three days paid bereavement leave, and up to two weeks paid jury duty leave (unpaid leave beyond two weeks if needed), Continuing Education benefits, and monthly Cell Phone Reimbursement.

Compensation

$124,000 - $186,000 annually

Position Requirements

Education and experience

• Master’s degree in Public Health, Public Administration, Social Work, or related field is preferred. Bachelor’s degree is required.
• Previous experience of five or more years in a social services, education, and/or medical environment is required. Experience working with, or knowledge of, the Individuals with Disabilities Education Act, Part C, is preferred.
• At least five years of director-level management experience is required, with experience working with large cross-departmental teams; strong experience in organizational development and change management required.
• Expertise in infant/early childhood mental health is preferred.

Certifications & Licenses

• Current First Aid and CPR certifications are required.
• Must possess a valid Washington State Driver’s License, automobile insurance, and a reliable means of transportation.

Leadership skills and qualities

• Strong managerial and strategic-leadership skills, with the ability to provide direction across a complex program area.
• A relational leadership approach and the ability to model reflective capacity.
• The ability to model Boyer’s expectations and values and hold employees accountable to them.
• Excellent written and verbal communication skills, including the ability to communicate information clearly and engage in honest, constructive conversations.
• Demonstrated ability to lead multiple teams and promote collaboration and engagement across departments.
• Strong problem-solving skills and the ability to proactively identify challenges and develop appropriate solutions.
• The ability to motivate, mentor, coach, and empower managers through consistent and timely performance management.
• The ability to effectively address and resolve conflict and workplace concerns.
• A strong understanding of ESIT requirements or the ability to develop that knowledge.
• Proficiency with Microsoft Office applications.

Leadership Responsibilities

The Chief Program Officer directly manages Boyer’s Program Leadership Team, including Senior Program Operations Manager, Department Managers for Education, Occupational & Physical Therapy, Speech-Language Pathology, Intake, Family Serices, and Bridge Program Manager.

Leadership responsibilities include recruiting, hiring, onboarding, coaching, mentoring, training, performance management, employee development, corrective action, and, when necessary, separation of employment.

Please note, COVID-19 and seasonal flu vaccination is strongly encouraged.

Boyer Children’s Clinic is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA) in regard to providing reasonable accommodations when needed.

Exempt/Non-Exempt Exempt

Full-Time/Part-Time Full-Time

About the Organization

Boyer was organized in 1942 by a group of doctors, parents and volunteers to provide services for children with cerebral palsy in a community setting. Today, over 75 years later, Boyer continues to be a leader and highly-valued resource in the community promoting services for children with neuromuscular disabilities and developmental delays. We are medical professionals, therapists, educators and other professionals who are dedicated to the children and families we serve. We provide the uniquely team-directed and family centered services and professional training that has distinguished the agency since inception far into the future. As we grow, we're looking for passionate, driven and civic-minded employees who embrace innovation, change and diversity, and embody our values.

EOE Statement

Since 1942, Boyer Children’s Clinic has worked to empower families and improve the lives of children with special needs. We recognize the impact of a diverse staff who reflect the families we serve, and we continuously strive to extend our core values of equity and inclusion into the broader community. We encourage all qualified individuals to apply for employment at Boyer, especially members of underrepresented groups and veterans. We are committed to recruiting and hiring individuals, and treating employees during employment, without regard to any legally protected class.

This position is currently accepting applications.