Cemetery Admin Specialist

Cemetery Administration SpecialistThe incumbent, as a Cemetery Administration Specialist, will perform administrative services compliant with the National Cemetery Administration (NCA) standards pertaining to the mission to honor Veterans and their families with final resting places in National Shrines and with lasting tributes that commemorate their service and sacrifices to our Nation. The incumbent of this position performs a wide variety of administrative duties in support of cemetery operations. The specific focus is on working together with the Administrative Officer and/or Cemetery Administrator in planning and administering the cemetery operations, including customer service, case processing, public outreach, and other assigned administrative responsibilities.

The representative is also versed in providing information to eligible family members of Veterans regarding any memorial benefits they may be eligible to receive. The incumbent represents the cemetery and the entire NCA at committal services at the National Cemetery. Committal services are typically conducted at covered pavilions throughout the cemetery, requiring the incumbent to perform intermittent portions of their administrative duties outdoors.

Additional duties include, but are not limited to: investigation and determination of eligibility for interment activities of the National Cemetery; performs clerical office automation and typing duties in support of the administration (which requires the use of computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) and interment activities and is responsible for ensuring required reports are completed accurately and timely; acts as clearing point for problems that arise such as: Congressional or other inquiries on eligibility for burial; continuation of reserved gravesites determination of legality and eligibility of widows, widowers and children of eligible service persons and decedents interred in the cemetery; remarried spouse interment with their first spouse, family members requesting burial with parents, children and siblings; and discrepancies in name, service number, dates of service, rank of organization, etc. Performs other duties as assigned.