Call Center - BDC Receptionist

Dealership Bdc/Call Center Support SpecialistHonda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants.Position: Dealership BDC/Call Center Support Specialist (Full Time Position).Schedule: Wednesday - Friday 7am-6pm, Saturday 7am-5pm.Essential Duties include the following:Answers incoming Service Department phone calls and takes initial information from the caller.Communicate with callers and visitors in a professional, friendly, and efficient manner.Confirm strategic questions to best determine the customer's needs.Obtain and update basic vehicle information during each call.Assigns a service appointment time and relates information to customers.Communicate messages to the appropriate parties in a timely manner.Assists service customers during the morning and evening service rush whenever possible.Assists with clerical duties as requested.Maintains a professional appearance and exhibits a high degree of professionalism.Make outbound phone calls with the goal of selling a service appointment.Other duties may be assigned.Benefits:Health/dental/disability is available after 60 days for full-time employees.We also provide paid vacation after 1 year.401k.401k company match program.Paid sick leave.We offer and encourage a career path in all departments.Salary: $23.00-$24.00 per hour. Must submit a resume for consideration. Honda and Toyota of Seattle is an Equal Opportunity Employer.