Business Development Representative at HYUNDAI MONTGOMERY

BDC Representative Job DescriptionOur company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL.Responsibilities:Check email frequently and respond to inquiries immediately; Present initial financing options based on customer needs; Answer customer calls and establish follows-up with sales appointments; Deliver inquiries/messages intended for other sales personnel and departments promptly; Provide customers with initial product information and direct them to the appropriate dealership resources; Direct customers to product information resources, including those available on the internet; Handle all incoming internet and phone leads; Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management; Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner; Follow up with leads that are not ready to make an appointment or no-show; Contacting clients prior to appointment date to confirm appointment; Mailing marketing letters to provided leads; Following up post visit to ensure customer satisfaction; Receiving inbound sales phone calls and leads; Placing outbound phone calls to potential leads.Requirements:Coachable and able to follow a specific process; Friendliness, enthusiasm, reliability, with a positive "team-player" attitude; Time management, prioritization skills, and the ability to multi-task are required; Previous automotive dealership experience a plus; Flexible availability; Excellent written and verbal communication skills; Comfortable making outbound calls daily; Prior internet sales, BDC, or related experience a plus; Strong work-ethic with the ability to work in a fast-paced, results-driven environment; Be self-motivated and goal oriented.Benefits:Medical, Dental, and Vision Plans; Paid Basic Employer Life Insurance; Additional Supplemental Insurance; Wellness Program; 401(k) Plan with match; Paid Time Off; Employee Purchase Program; Training Programs.We are a Drug Free Workplace and an Equal Opportunity Employer.