Business Analyst Trainer - MarTechLocation: Seattle, WADuration: Full TimeWe are seeking an experienced Business Analyst – Trainer with strong expertise in Adobe Marketing Operations to enable, train, and upskill business and delivery teams.
The role combines business analysis, process optimization, and hands-on training across Adobe Experience Cloud platforms.Required Skills & ExperienceStrong experience as a Business Analyst in MarTech / Digital Marketing programsProven experience in training, coaching, or enablement rolesDeep understanding of Adobe Marketing Operations workflowsExperience working with Adobe Experience Cloud platformsExcellent communication, presentation, and facilitation skillsExperience working with onshore/offshore teamsRoles & ResponsibilitiesDesign and deliver training sessions (classroom, virtual, workshops) on Adobe Marketing OperationsCreate training materials: decks, playbooks, SOPs, user guides, and process flowsEnable marketing, business, and delivery teams on Adobe workflows and best practicesConduct onboarding and refresher training for new and existing team membersWork with Marketing Operations, Product Owners, and stakeholders to understand business requirementsDocument business processes, user stories, acceptance criteria, and functional specificationsIdentify gaps and improvement opportunities in Adobe-based marketing workflowsTranslate marketing requirements into clear functional and system requirementsStrong hands-on knowledge of Adobe Experience Cloud, including:Adobe Experience Manager (AEM – Sites, Assets)Adobe Campaign / Adobe Journey Optimizer (AJO)Adobe AnalyticsAdobe TargetAdobe Workfront (preferred)Support campaign planning, execution, approvals, and reporting workflowsAssist teams in adopting Adobe tools efficiently and consistentlyAct as a liaison between Marketing, IT, Analytics, and delivery teamsSupport UAT, training support during releases, and post-go-live enablementCollect feedback and continuously improve training effectivenessCertifications in Adobe platforms (AEM, Analytics, Campaign, Workfront)Agile / Scrum exposure (working with Scrum Masters and Product Owners)Experience creating LMS content or digital training modulesPrior experience in agency or enterprise MarTech environments