Business Analyst Team LeadAt FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need services most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems our solutions are improving the lives of millions of people. We're looking for a business analyst team lead who shares our commitment to leveraging technology to make a real impact in the world – a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.All candidates will be required to complete at least one in-person interview as part of our hiring process.Job Summary:This individual will lead a team of Business Analysts and will be responsible for planning and conducting a wide range of business analysis tasks, including analyzing client requests, authoring requirements, and acting as a liaison between clients and internal technical resources.
The BA Team Lead may also work with external vendors and will be responsible for driving the successful completion of internal initiatives.Principal ResponsibilitiesLead and coordinate a team of Business Analysts supporting FEI's Blue Compass product Approximately 60% functional leadership and delivery oversight, 40% hands-on business analysis workDirect and prioritize work for multiple Business Analysts across concurrent initiativesProvide day-to-day guidance, oversight, and mentoring to ensure consistent application of requirements standards and best practicesCollaborate with the Behavioral Health Leadership team from a strategic perspective to support product vision: Maintain a cohesive, shared understanding of vision across delivery teamsEnsure stakeholders remain informed and alignedValidate solution feasibility relative to business objectives and constraintsUnderstand the role of the system within the broader enterprise landscape and provide recommendations regarding system evolution and initiative interdependenciesOwn and manage the BA team backlog in collaboration with Scrum Masters, Client Executives, Product Management, and Project Managers Ensure a single, prioritized backlog aligned to product vision, features, and Program Increment (PI) objectives.Validate that user stories and acceptance criteria support intended business outcomes.Participate in solution demos to confirm delivered functionality meets requirements and expectations.Work with Release Management and QA leadership to prioritize product needs Define and communicate project constraintsIdentify areas of flexibility to optimize sequencing of deliverablesDetermine timing and sequencing of features and enhancements across iterationsProvide delivery-stage oversight to ensure requirements fidelityParticipate in iteration and PI ceremonies as an engaged and contributing team memberDecompose features into well-defined, prioritized user stories and enablersCollaborate with system architects and engineering teams to understand, prioritize, and sequence technical enablersParticipate in program backlog refinement and preparation for PI Planning eventsCoordinate cross-team dependencies and contribute to feature definition for future PI Planning cyclesWork with Behavioral Health Leadership Team, Client Executives, Project Managers, and IT governance to support release planning and ensure required environments are availableParticipate in the Preliminary Project Planning activities including intake, refinement of project requests, and development of business cases and concept proposalsProduce project feasibility and cost benefit analysis reports to support executive decision-makingTransition initiatives from idea or concept through preliminary planning into chartered projectsAssist with project scope definition and development of management or delivery plansCommunicate requirements development and management processes to project teams and stakeholdersAnalyze business activities to determine whether new or enhanced IT solutions will improve outcomes or productivityElicit, document, and validate current and future-state business models and workflows with subject matter expertsProvide solution recommendations aligned with business needs and technical constraintsCreate and present cost specifications and impact analyses using appropriate analytical toolsIdentify and define initial performance measures to assess project successDeliver well-organized, informative presentations to technical and non-technical audiencesProvide post-implementation support to validate outcomes and resolve outstanding gapsAttend internal staff meetings as requestedPerform other duties as assignedRequired Skills/Experience5+ years of experience as a Business Analyst, with demonstrated experience leading analysis efforts for complex initiatives or productsAt least three (3) years of experience working within the Software Development Life Cycle (SDLC), including requirements through implementation and validationPrior hands-on experience with the following domains: Requirements elicitation and definitionRequirements planning and managementGap analysisRequirements documentationRequirements verification and validationConducting feasibility studiesPreparing business casesSolution assessment and validationExperience leading day-to-day business analysis activities, including task assignment, prioritization, and peer review of deliverablesAbility to communicate impediments, progress, and requirements across program, team, and customer contextsStrong coordination, organizational, and facilitation skills to manage cross-functional dependenciesTechnical foundation in IT process management, development, testing, project management and/or business analysisSolid understanding of current and emerging IT products, services, processes, and methodologies, along with a continuing understanding of business functions and processesContent authority to refine, prioritize, and accept requirements and user stories to deliver maximum value to the customerEnforce established processes for requirements gathering, development, and user acceptance testing (UAT)A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experienceWorking knowledge of the Business Analyst Book of Knowledge (BABOK)Preferred Experience5+ years of experience working within the SDLC2-3 years in a Business Analyst Team Lead or senior BA role providing delivery leadership and mentoringMaster's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.Prior knowledge in healthcare software or regulated industry environmentsPrior experience creating and maintaining use cases and workflow documentation supporting system design, configuration, or customization effortsExperience leading or supporting initiatives where SDLC, Waterfall, Agile, and Hybrid methodologies were employedExperience working closely with Product Owners, Project Managers, and technical leads to support estimation, planning, and backlog refinementProfessional Business Analysis or related certification, such as: IIBA CBAP®, CCBA®, or ECBA®PMI?PBA®Scrum Master (CSM, PSM) or equivalent Agile certificationEquivalent certifications may be considered if the candidate demonstrates comparable business analysis competencies, experience level, and practical application aligned with recognized industry frameworks (e.g., BABOK®, Agile Practice Guide).Location: RemoteStatus: Full time position with full company benefitsNOTICE: EO/AA/VEVRAA/Disabled Employer – Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I